Is this about a child's safety? Do not use this form. Write to our Designated Safeguarding Lead at safeguarding@evaz.online the same day.
How we handle complaints
- We acknowledge your complaint within 2 working days.
- A senior member of the academy, not the person you are complaining about, looks into it.
- We reply in writing with what we found and what we will do, within 10 working days.
- If you are not satisfied, you can ask the academy owner to review the decision.
Feedback and suggestions are just as welcome. We read every message.